Nanus

Terms and Conditions

Last updated: 20 June 2026

These Terms and Conditions ("Terms") form a legally binding agreement between you ("you", "your", or "User") and Nanus Technologies Private Limited ("Nanus", "we", "us", or "our"), governing your access to and use of the Nanus Gold Rate mobile application, the website at https://nanusgoldrateapp.com, and all related products, content, and services (collectively, the "Service").

By creating an account, subscribing to a plan, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

These Terms should be read together with our Terms of Use, User-Generated Content Policy, and Privacy Policy, each of which is incorporated into these Terms by reference.

1. Definitions

2. Eligibility and Accounts

2.1. The Service is intended for businesses and individuals engaged in the jewellery, gold, silver, or bullion trade, and for use by persons who are at least 18 years of age and capable of forming a legally binding contract.

2.2. When you register, you agree to provide accurate, current, and complete information, and to keep it updated. You are responsible for all activity that occurs under your Account and for keeping your login credentials confidential.

2.3. You may register on behalf of a business. In that case, you represent that you are authorised to bind that business to these Terms.

2.4. We may refuse registration, or suspend or terminate an Account, where we reasonably believe these Terms have been breached or where required by law.

3. The Service

3.1. Nanus Gold Rate enables jewellery businesses to display precious-metal rates, build branded business profiles, generate and share promotional posters, access a content library, purchase advertisement placements, participate in a marketplace, and use related tools.

3.2. We may add, change, suspend, or remove features at any time. We will try to give reasonable notice of material changes that adversely affect paid features.

4. Gold Rates and Informational Content — No Reliance

4.1. Rates are indicative. Any gold, silver, or other precious-metal rates shown in the Service — whether sourced by us, by third parties, or entered by users — are provided for general information only. They may be delayed, incomplete, or inaccurate and do not constitute a quote, an offer, financial advice, or a recommendation to buy or sell.

4.2. You set your own shop rates. Where the Service allows you to publish your own rates, you are solely responsible for the accuracy of those rates and for any transactions you conduct based on them. Nanus is not a party to, and accepts no responsibility for, any sale, purchase, or pricing decision made using the Service.

4.3. You should independently verify any rate before relying on it for a commercial transaction.

5. Subscriptions, Add-Ons, and Payments

5.1. Plans. Certain features require a paid Subscription (for example, Gold Pro or an Annual plan) or an Add-On. The features, price, billing period, and any introductory or promotional offer for each plan are described in the app at the point of purchase.

5.2. Billing through App Stores. Purchases are processed by the relevant App Store (Apple or Google) through your store account, in accordance with that store's terms. We do not collect or store your full payment-card details.

5.3. Auto-renewal. Subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel at least 24 hours before the end of the current period. Your store account is charged on renewal.

5.4. Managing and cancelling. You can manage, upgrade, downgrade, or cancel a Subscription through your App Store account settings (Apple ID or Google Play). Cancellation stops future renewals; it does not retroactively refund the current period.

5.5. Price changes. We may change Subscription prices. Changes apply from the next billing period after notice is given as required by the applicable App Store and law.

5.6. Taxes. Prices may be inclusive or exclusive of applicable taxes (such as GST) as indicated at purchase. You are responsible for any taxes that apply to your purchase.

6. Refunds and Cancellations

6.1. Store policy governs refunds. Because purchases are processed by the App Stores, all refund requests are subject to the refund policies of Apple App Store or Google Play, as applicable. Requests should generally be made directly to the relevant App Store.

6.2. No refund for partial periods. Except where required by law or the applicable App Store, fees already paid are non-refundable, and cancelling does not entitle you to a refund for the unused portion of a billing period.

6.3. Promotional offers (such as launch or boost offers) may be subject to additional conditions stated at the time of the offer and may be withdrawn or changed at any time.

6.4. Nothing in this section limits any non-excludable statutory rights you may have as a consumer under applicable law.

7. Referrals and Rewards

7.1. The Service may offer a referral or rewards programme under which you can earn reward points or benefits. Reward points have no cash value, are non-transferable, and cannot be exchanged for money unless expressly stated.

7.2. We may set, change, or discontinue the rules of any rewards programme, including earning rates, expiry, and redemption, at any time. We may withhold or revoke rewards obtained through fraud, abuse, or breach of these Terms.

8. Marketplace and Shared Advertisement

8.1. The marketplace and advertisement features may let you discover, promote to, or connect with other businesses. Nanus provides these features as a venue only.

8.2. We are not a party to any dealing, negotiation, or transaction between users or between a user and a third party, and we do not guarantee the quality, legality, or accuracy of any listing, advertisement, or business. You deal with other parties at your own risk and are responsible for your own due diligence.

8.3. Advertisement placements are subject to availability and to our content standards. We may reject, remove, or reposition any advertisement that breaches these Terms or our User-Generated Content Policy.

9. Intellectual Property

9.1. Our IP. The Service, including the app, website, templates, designs, graphics, software, and the "Nanus" name and logo, is owned by or licensed to Nanus and protected by intellectual-property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, reverse-engineer, or create derivative works from the Service.

9.2. Licence to you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service, and to use the posters, creatives, and templates you generate, for the promotion of your own jewellery business. You may not resell or redistribute templates or content as stand-alone design assets.

9.3. Your IP and User Content are addressed in Section 10 and in our User-Generated Content Policy.

10. User Content

10.1. You retain ownership of the logos, images, business information, and other User Content you provide. By submitting User Content, you grant Nanus a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, adapt, and display that User Content to the extent necessary to operate and provide the Service to you (for example, to render it into your posters and profile).

10.2. You are solely responsible for your User Content and represent that you have all rights necessary to submit it and that it does not infringe any third party's rights or any law. Detailed rules, prohibited content, and takedown procedures are set out in our User-Generated Content Policy.

11. Acceptable Use

Your use of the Service is also governed by the acceptable-use rules in our Terms of Use. Breaching those rules is a breach of these Terms.

12. Third-Party Services

The Service may rely on or link to third-party services (such as App Stores, payment processors, messaging and social-media platforms, and analytics providers). We are not responsible for third-party services, and your use of them is governed by their own terms.

13. Disclaimers

13.1. The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

13.2. We do not warrant that the Service will be uninterrupted, error-free, secure, or that rates or other Content will be accurate, current, or reliable.

13.3. Nothing in these Terms excludes any warranty or liability that cannot be excluded under applicable law.

14. Limitation of Liability

14.1. To the maximum extent permitted by law, Nanus, its directors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or in connection with your use of (or inability to use) the Service — including any loss arising from reliance on rates or other Content.

14.2. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service in any twelve-month period will not exceed the greater of (a) the amount you actually paid to us (via the App Stores) for the Service in that period, or (b) INR 1,000.

15. Indemnity

You agree to indemnify and hold harmless Nanus and its officers, employees, and partners from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your User Content, your use of the Service, or your breach of these Terms or applicable law.

16. Suspension and Termination

16.1. You may stop using the Service and delete your Account at any time (see the account-deletion instructions in the app and at https://nanusgoldrateapp.com/howtodelete).

16.2. We may suspend or terminate your access, with or without notice, if you breach these Terms, if required by law, or to protect the Service or other users.

16.3. On termination, the licences granted to you end. Sections that by their nature should survive (including Sections 9, 10, 13, 14, 15, and 18) will survive.

17. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you in the app or by other means. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. Governing Law and Disputes

18.1. These Terms are governed by the laws of India, without regard to conflict-of-law principles.

18.2. Subject to any non-excludable consumer rights, the courts at Ernakulam, India will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, and you consent to that jurisdiction.

18.3. Before commencing any formal proceedings, the parties will attempt in good faith to resolve the dispute by contacting us at support@nanustechnologies.com.

19. General

19.1. Entire agreement. These Terms, together with the documents they incorporate, are the entire agreement between you and Nanus regarding the Service.

19.2. Severability. If any provision is found unenforceable, the remaining provisions remain in effect.

19.3. No waiver. Our failure to enforce any right is not a waiver of it.

19.4. Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or successor.

20. Poster Usage and Validity

21. Shared Advertisement

22. Marketplace and Advertisements

23. Contact